FREQUENTLY ASKED QUESTIONS ABOUT STUDENT TUTORIAL SERVICES
When should I seek assistance from a tutor?
As early as possible in the semester! Appointments are scheduled on a first-come, first-serve basis, so
The following are other good reasons to seek a tutor:
- If you want to maintain good grade
- If you want help with study skills or preparing for tests
- If you are having difficulty with homework assignments or understanding lectures
- If you are performing poorly on tests
- If you are falling behind in class
What subjects are tutored in the CSP?
Anything EXCEPT: Math (through Calc 2), Writing, Foreign Language, Reading & Study Skills and Communications. Typical high demand subjects tutored in the CSP include Accounting, Biology, Chemistry, Economics, Nursing, Physics, Psychology and Sociology.
How do I make an appointment with a tutor?
Appointments are scheduled online through TutorTrac. You are encouraged to come to the CSP for assistance in making an appointment; however, for convenience, you can access this website from any campus computer that has Internet capability. The web address is TutorTrac. Follow the steps for creating an account if it’s the first time you have used the system.
What if a tutor is not available at the times I am available?
You can complete a “Request for Tutoring” application, available in the Tutorial Center in the CSP. Every effort will be made to accommodate your request, whether by adjusting current tutors’ schedules or by hiring new tutors. Beginning Fall 2012, online tutoring is also available in select subjects. For details, inquire with CSP STS staff.
How frequently will I meet with my tutor?
You will meet with the same tutor at the same time and day every week for the remainder of the semester.
How long are the appointments?
Appointments are generally 50 minutes in length. This allows you and/or your tutor to have a few minutes to get to class after the session is over. If you need additional time, you can make arrangements through TutorTrac to schedule more time with the same tutor if they are available, or with a different tutor.
*Please note that you can have a maximum of two appointments per week in the same subject.*
What if I have to cancel my appointment?
You must call the secretary in STS as soon as possible at 330-941-7253.
What’s the policy regarding missed appointments?
Because there is such high demand for our services, our policy is that if you miss two consecutive appointments, you will forfeit the appointment time with the tutor and be removed from the tutor’s schedule. This allows the tutor to accommodate another student. Also, you will be removed from the tutor’s schedule if you miss your first appointment.
What if I only need the tutor one time?
We encourage you to continue to see your tutor every week. However, if you feel that the tutor has helped you to clarify the concepts with which you are struggling, thank the tutor and let them know that you will no longer be attending. This is important because the tutor can then serve another student.
Is there a limit to the number of appointments I can schedule?
Yes. Our policy is that you can schedule three appointments per week. Further, you can schedule a maximum of two appointments per week in the same subject.
Are group tutoring sessions offered?
Yes. Tutors are trained to facilitate the learning of individual students as well as small groups of students. If multiple requests are received for tutoring in the same class with the same professor, a small group will be established and tutoring for that class will be offered at the same day and time every week.
What should I bring to the tutoring session?
- Your syllabus, notebook, textbook, past tests and in-class assignments
- A good attitude
- A willingness to actively participate in the tutoring session
What should I do when I arrive for my appointment?
Arrive on time (or a few minutes early so that you can mentally prepare yourself for tutoring) and LOG IN to TutorTrac at one of the computer terminals.
What can I expect from my tutor?
- Concerted effort to aid in your understanding of difficult material
- Help with study skills
- Knowledge about the subject area being tutored
- Ability to help identify learning obstacles and ways to overcome them
- Ability to model effective student behaviors
- Ability to make referrals to other places on campus that may provide you with assistance
Are there things my tutor will NOT do?
- Yes. Tutors will NOT do the following:
- Your homework.
- You will need to have attempted your homework assignment before coming to tutoring. Make a note of the concepts with which you are struggling. Then, you and your tutor can review these concepts and work through similar problems.
- Rescue you.
- Nothing takes the place of consistent hard work throughout the semester. If you fail to do this, showing up for tutoring a week before final exams will not help. Tutors cannot help you recover from a semester of poor time management. You should come to tutoring early in the semester and often thereafter.
- Take responsibility for your learning.
- The tutor is not here to do the work FOR you. The tutor is here to help you study your subject successfully. You will have to attend class regularly, participate in class, do your homework assignments, read your textbook, and develop a relationship with your instructor.
- Have all the answers to every question.
CSP tutors are well trained and knowledgeable about the subject they tutor, but they cannot be expected to know everything. However, you CAN expect your tutor to model the steps a successful student would use to find the solutions.
Still have questions? Please contact:
Michael A. Greco
Assistant Director, Student Tutorial Services
Center for Student Progress
Hours of Operation
- Mondays, 8:00am – 7:00 pm
- Tuesdays – Fridays, 8:00 am – 5:00 pm