What We Provide
The YSU Tech Desk serves as initial contact for over 15,000 students, faculty and staff, providing first level technical support for PCs (both Windows and Mac based systems), software, printers, smart phones and tablets. We assist with installing academic software, configuring devices to connect to the YSU network as well as resolving technology-related questions and problems to remove obstacles that impede academic progress on a first contact basis.
The Tech Desk staff is available from Monday through Friday from 7:30am to 8:30pm and 9am to 5pm on Saturdays during Fall and Spring semesters, 7:30am to 8:30pm Monday through Friday during Summer semester and breaks.
Randy Ziobert
Manager
Tech Desk / IT Customer Services
Youngstown State University
The Tech Desk is located on the fourth floor of Maag Library.
Phone: 330-941-1595 Email: techdesk@ysu.edu
Hours of Operation
Mon. - Fri. 7:30 am - 8:30 pm
Sat. 9:00 am - 5:00 pm
Summer Term(s) and Break Week(s) Hours
Mon. - Fri. 7:30 am - 8:30 pm
Submit a Service Request:
Internet Connection issues in:
Courtyard Apartments:
Phone: (877) 778-9283
Kilcawley, Wick, Weller, Cafaro, Lyden Dorms:
Phone: (855) 326-9787
University Edge Apartments:
Phone: (330) 230-0722
Email: universityedgeysu@peakcampus.com
Important Information
Free Virus, Spyware, Malware, and Adware Protection Information
Return to IT Customer Services
OneDrive Notice
1. The OneDrive resource is not to be used with any production data especially information protected by any regulation including but limited to FERPA, PCI, HIPAA, etc.
2. The OneDrive resource is not included in the enterprise backup. Once a file is deleted the ability to retrieve it will be lost.
3. The OneDrive resource is now the supported and recommended resource for online file storage and collaboration.
4. OneDrive web access directions.*
Forms
Extended Local PC Privileges Request Form*
YSU List Server
Self-Help Documents
Change Passwords
*Requires Adobe Acrobat Reader
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