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Tech Desk

PRINTABLE VERSION

What We Provide

The YSU Tech Desk serves as initial contact for over 15,000 students, faculty and staff, providing first level technical support for PCs (both Windows and Mac based systems), software, printers, smart phones and tablets. We assist with installing academic software, configuring devices to connect to the YSU network as well as resolving technology-related questions and problems to remove obstacles that impede academic progress on a first contact basis.

The Tech Desk staff is available from Monday through Thursday from 7:30am to 7:00pm, Friday 7:30am to 5:00pm and Saturday 9:00am - 5:00pm during Fall and Spring semesters. The Tech Desk will be available Monday - Friday 7:30am to 5:00pm but will be closed on Saturday during Summer semester and breaks.

Randy Ziobert
Manager 
Tech Desk / IT Customer Services
Youngstown State University

The Tech Desk is located on the fourth floor of Maag Library.
Phone: 330-941-1595     Email:  techdesk@ysu.edu

Hours of Operation
Mon. - Thurs. 7:30 am - 7:00 pm
Fri. 7:30 am - 5:00 pm
Sat. 9:00 am - 5:00 pm
 

Summer Term(s) and Break Week(s) Hours
Mon. - Fri. 7:30 am - 5:00 pm

Submit a Service Request:

Enter a Service Request

 

Internet Connection issues in: 

Courtyard Apartments: 

Phone: (877) 778-9283

Kilcawley, Wick, Weller, Cafaro, Lyden Dorms:

​Phone: (855) 326-9787​

University Edge Apartments:

Phone: (330) 230-0722 
Email: universityedgeysu@peakcampus.com

 

Important Information

Personal & Group Web Services

Free Virus, Spyware, Malware, and Adware Protection Information

Hardware Recommendations

Return to IT Customer Services

 

OneDrive Notice

1. The OneDrive resource is not to be used with any production data especially information protected by any regulation including but limited to FERPA, PCI, HIPAA, etc. 

2. The OneDrive resource is not included in the enterprise backup. Once a file is deleted the ability to retrieve it will be lost. 

3. The OneDrive resource is now the supported and recommended resource for online file storage and collaboration.

4. OneDrive web access directions.*
 

Forms

Extended Local PC Privileges Request Form*
 

YSU List Server

lists.cc.ysu.edu
 

Self-Help Documents

YSU Self-Help Documents

Blackboard Self-Help
 

Change Passwords

YSU Password Self-Service 

Unix Account Password

 

*Requires Adobe Acrobat Reader

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Youngstown State University

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