About:
- Responsible for engineering, administration, and maintenance of YSU physical and virtual servers, storage arrays, applications, backups, and data center components such as uninterruptable power supplies (UPS) and specific cooling requirements.
- Provides administration and support of campus-wide e-mail services through Microsoft Office 365.
- Establishes advanced, proactive monitoring of server and storage system resources to ensure stable and secure operating infrastructure.
- Serves as an escalation point for identification and resolution of software, hardware, and application problems reported to the Tech Desk.
- Serves as the primary vendor contact to ensure compliance with applicable systems maintenance contracts.
- Develops RFPs and reviews detailed bid specifications to procure systems hardware, software, and applications.
- Leads and participates in contract negotiations with vendors for acquisition, ongoing maintenance services related to systems hardware, software and third party services.
- Systems services works closely with the newly created Business and Project Management Office (PMO) to most efficiently meet the needs of YSU end-users including all students, faculty, and staff.
- Serves as liaisons to the Technical Advisory Committee of YSU IT Governance on matters of systems, storage, and application infrastructure.
Director of IT Infrastructure Services
Mr. Ryan B. Geilhard
Director of IT Infrastructure Services
409 Meshel Hall
Phone: 330-941-2105
Rbgeilhard@ysu.edu