We hope the information on this page will be of interest to you.
We encourage you to browse this page along with the rest of our website!
Family Educational Rights and Privacy Act (FERPA)
Per federal regulations, we are not permitted to talk to our students' family members or friends regarding their academic and/or financial accounts without written consent from the student. To finalize this authorization, a FERPA release form must be delivered IN PERSON to the Penguin Service Center along with photo identification. The form will not be accepted without proof of identification in order to ensure the protection of our students' information.
Guidelines for Students, Family and Friends
Social Media - Stay Connected!
Our office uses Facebook and Twitter to post important dates and deadline for each semester. We also use Instagram to show instructional videos on how to do frequently requested processes.
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Penguin Service Center
Meshel Hall, second floor
Phone: (330) 941-6000
Fax: (330) 941-3154
Hours: Monday - Thursday 8am - 5pm
Friday 9am - 5pm
Cashier: Monday - Friday 10am - 2pm